FAQs (Frequently Asked Questions)

Should you wish to display a profile photo in your account (which we strongly recommend), please ensure it meets the following guidelines. Your photo:

• must show a clear representation of your face centrally in the picture
• may not include other recognisable faces, ideally it should only contain you for a Nanny profile photo, or only members of your family for family profile photos
• must have as neutral a background as possible
• must be in focus (no blurred focus, edited, or filtered photos)
• must remain unedited and may not include any additional elements such as borders, text, artwork or marketing material
• may not contain watermarks of any type, including those used for ownership attributions
• may not include any inappropriate content
• may not be a placeholder image used to convey messages

Depending on the number of hours worked per week, there are 3 different type of work contracts in Germany that can be used:

• Mini-job
• Part-time contract
• Full-time contract

It is also possible for nannies to work on a contractor basis. In this case, you need to follow the specific regulations for self-employed work.

The contract document should include the following:

• Nanny’s schedule
• Maximum hours per week
• Duties
• Forbidden acts
• Pay
• Benefits
• Transportation
• Termination

Typically, a Nanny takes care of the children full-time and is involved in their long-term development. Nannies have a regular schedule and can have responsibilities beyond childcare such as preparing meals and helping in the household. Since they work very closely and intensively with the children, they often become a part of the family.

A babysitter usually provides childcare part-time, with flexible schedules or for special occasions. They are normally paid on an hourly basis. Their engagements with the family are typically transient.

Both terms are often used interchangeably and are sometimes difficult to differentiate. Whatever the carer’s title, the most important thing is that the family’s needs are covered correctly.

Before deciding on your salary goal, you need to do some research. A Nanny’s salary can vary subject to several factors:

• Relevant Education: The higher or more specialised education you have, the higher a salary you can demand.
• Relevant Experience: Relevant experience is of great value to the families and should be reflected appropriately by the salary.
• Nanny responsibilities: Schedule, number of children to take care of and responsibilities expected within the job must also be taken into consideration.
• Location: In general, the salary for Nannies is higher in cities with a higher cost of living like Munich, Frankfurt or Hamburg. You can find the average salary for a Nanny in your area by doing some research on the internet.

Remember that the legal minimum wage must always be respected. This is set to a fixed amount once a year by the government. You can find the latest rates on the webpage* of the German Federal Ministry of Labour and Social Affairs: https://www.bmas.de/de/themen/arbeitsrecht/mindestlohn/mindestlohn.html

* This link is provided for your convenience. We are not responsible for the content of external sites. See our Privacy Policy for more information.

The first and foremost quality that qualifies you to be a Native Nanny is the love of children. Furthermore engagement, flexibility, enthusiasm, creativity, punctuality, trustworthiness are all welcome characteristics.

There are also several points to be considered if you would like to work as a child carer in Germany and register at Native Nanny:

Legal Requirements

• EEA Citizens (EU passport holder or holder of passport from Iceland, Lichtenstein or Norway)
  • You just need your official confirmation of registration in Germany (German: “Anmeldebestätigung”) and your passport or ID card.
• All other non-EEA Citizens
  • You will also need to provide a valid visa and work permit to work legally in Germany (German: “Aufenthaltstitel mit Arbeitserlaubnis”).

Education Requirements

There is no official required education level for being a Native Nanny. Nevertheless, many families appreciate a good educational background – especially in the social or pedagogical areas (for example nursing, teaching, social work, etc). Certificates from courses such as first aid, sports trainer, language institutions, teaching, among others are always an added bonus.

Experience Requirements

Qualified and experienced Nannies will have better chances of finding jobs and will be able to ask for a higher salary. Remember to collect written references from previous jobs, they will prove very valuable.

The main responsibility of a Nanny is to create a safe and stimulating environment for the children in your care. Activities like bathing and dressing, changing nappies and potty-training (if age-appropriate), children’s laundry, planning meals, preparing food and/or feeding the children are common things that could be expected of you.

However, it doesn’t stop there. You are usually responsible for organising indoor and outdoor games, educational activities, or crafts. Some families might want you to be able to pick up the kids from school or bring them to school. After-school activities and light household activities may also be part of the daily nanny routine.

Since the needs of the families vary on a case-to-case basis, the nanny’s duties should be discussed and clarified with each family prior to agreeing to work for them.

Our site is designed to run on most modern browsers which support JavaScript regardless of what operating system you use: on Apple Macs, Windows PCs, iPhones, iPads and Android phones and tablets.

We recommend the following browsers on the following operating systems:

DESKTOP OPERATING SYSTEMS

Apple macOS 10.15 and higher

• Apple Safari
• Google Chrome
• Mozilla Firefox

Microsoft Windows 10 and higher

• Google Chrome
• Microsoft Edge
• Mozilla Firefox

MOBILE OPERATING SYSTEMS

Apple iOS 13 and higher

• Apple Safari
• Google Chrome

Apple iPadOS 13 and higher

• Apple Safari
• Google Chrome

Android 11 and higher

• Google Chrome
• Mozilla Firefox

Please note, on some Android devices it may be necessary to install an additional PDF reader. For best results, we recommend the Adobe Acrobat Reader.

We advise you to keep your operating system and your browser version up to date to ensure you have the latest security updates.

Whilst we make every effort to ensure that all functionalities work in all modern browsers and operating systems, we cannot be responsible for changes that browser and operating system developers make to their software. If you encounter something which is not working as you would expect, please send us an email at techsupport@native-nanny.de and we will investigate.

If you have already registered with us as a Native Nanny or as a Family but cannot remember your password, please reset your password by clicking here.

If you have reset your password and are still unable to log in, please send us an email at techsupport@native-nanny.de and tell us more about the problem.

Please email us at techsupport@native-nanny.de and tell us briefly what you were trying to do and what went wrong. Please provide the link (the web address) from the page on which the error occurred.

If you saw an error message, it would be very helpful if you could take a screenshot or copy and paste the error message you received into your email to help us identify and solve the issue as quickly as possible.

Please email us at datenschutz@native-nanny.de stating your concern clearly and we will get in touch with you.

Please email us at billing@native-nanny.de. Please provide us with as many details as possible, including your subscription or invoice number. For your security, please do not send any credit card information via email.

We require all Native Nannies to be at least 18 years old.

Native Nanny is a platform where child carers who speak different languages and families looking for childcare in a specific language can find each other.

Our aim is to ensure the best quality childcare for all our registered families. That’s why we check all potential Native Nanny candidates personally. The candidates undergo an identity verification and must be properly registered in Germany and have a valid work permit. Only the profiles which pass these checks are made visible on our platform.

Furthermore, we focus on the Nanny’s skills and competencies, so families can easily find the ideal Nanny for their children.

Once successfully registered, Native Nannies can create Nanny Ads, which Families can browse through quickly using powerful filters. Likewise, Families can create Job Ads, so the Nannies can find the Families too!

Yes, you need to have valid employee liability insurance (German: “Arbeitnehmerhaftpflichtversicherung”).

This insurance protects you as a Nanny against claims made, such as due to injury of a child during your care.

In Germany, it is very common to request a police clearance certificate (German: “Erweitertes polizeiliches Führungszeugnis”) when starting a new job as a Nanny.

A current police clearance certificate should be part of your job application documents.