FAQ Category: Technical Support

Our site is designed to run on most modern browsers which support JavaScript regardless of what operating system you use: on Apple Macs, Windows PCs, iPhones, iPads and Android phones and tablets. We recommend the following browsers on the following operating systems: DESKTOP OPERATING SYSTEMS Apple macOS 10.15 and higher Apple Safari Google Chrome Mozilla …

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If you have already registered with us as a Native Nanny or as a Family but cannot remember your password, please reset your password by clicking here. If you have reset your password and are still unable to log in, please send us an email at techsupport@native-nanny.de and tell us more about the problem.

Please email us at techsupport@native-nanny.de and tell us briefly what you were trying to do and what went wrong. Please provide the link (the web address) from the page on which the error occurred. If you saw an error message, it would be very helpful if you could take a screenshot or copy and paste …

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